Protecting Your Check Card Account

The PIN assigned to your account is confidential and should never be disclosed to any third party. The PIN should never be recorded on the card itself or on anything which may be with the card if a purse or wallet is lost or stolen. Compromising your PIN may make you responsible for fraudulent debit transactions on your account. If your Check Card is lost or stolen, please report it immediately to Centris. If you report your card as lost or stolen within two business days of discovering the loss or theft, any monetary loss to you from fraudulent transactions will be limited to $50. If you do not report the loss or theft within two business days of discovery, you may be responsible for the unauthorized transactions.

For questions or concerns please contact a Centris Account Service Representative at (800) 334-2328 or (402) 334-7000.

Protecting Your Information and Identity

As you know, crimes like identity theft, credit card fraud and other Internet-based fraud attempts are on the rise. New terms like 'Phishing' , 'Pharming' and 'Spyware' affects everyone using the Internet. At Centris, we believe the more you understand about these new threats, the better equipped you will be to take precautions to protect yourself. We have provided valuable tips on everything from Internet threats to how to identify fraud and to how to report it.

Click here  to view some saftey tips when shopping online.

Centris is required yearly to contact a sample of our membership to confirm the accuracy of their account balances. This process is required by our auditors and regulators. The firm of McGladrey & Pullen may send you a letter to confirm your balance. If you receive one of these letters and wish to confirm the validity of it, please contact Penny Rollins at 402-758-6507.

The Federal Trade Commission has developed an online tool that will test your knowledge and educate you on online scams, phishing and identity theft. Click here to view their site.

What is Identity Theft
Fraudulent Emails and Websites
Who to Contact if it Happens
Current Scams and Fake Websites