Never has keeping in touch with your money been so easy! AccessLine is a state of the art automated phone response system giving you the freedom and security to access your money via the telephone virtually 24/7. Simply call (888) 919-6099 or in Omaha 758-6000 and follow the voice prompts.
Stop in or call Account Services (800-334-2328 or 402-334-7000) and get signed up today!
- Receive saving and checking account balance information
- Confirm checks that have cleared your account
- Transfer funds between accounts
- Cross account transfers
- Verify deposits made
- Receive loan balance information
- Calculate loan payments
Security
Keeping security in mind, AccessLine uses Personalized Authorization Codes to prevent anyone from accessing your account without your approval.
Savings and Checking Withdrawals
You can withdraw money over the phone by simply entering the amount needed and a check payable to the primary account holder will be mailed to the address on file at Centris Federal. The check will be mailed the next business day.
Placing a Stop Payment
When you place a stop payment on a check, your account will be charged the credit union's current fees for placing a stop payment on a check.
Calculating Loan Payments
This transaction will help you calculate monthly payments for a loan. By entering the principle and interest rate, AccessLine will give you the estimated monthly payment amount.
Verification Numbers
A Verification number is given at the end of each AccessLine call, which acts as a receipt. This number is to be kept for your records. The financial transaction will appear on your monthly statement.
Transfers
Transfer of funds can be made two ways:
- between sub-accounts within a single main account
- cross account between two different main accounts
To perform Cross Account Transfers you must first complete the Cross Account Transfer Verification form and return it to any Centris location or mail it to the address listed on the form. Please allow 7 business days for mail delivery and processing.
Account/Sub-Account Numbers
When using AccessLine, both the account number and corresponding sub-account (suffix) numbers are needed to complete AccessLine transactions.
Each monthly statement you receive constitutes one account. The account number is located in the upper right hand corner. The sub-accounts are located in the left hand column of the statement. Below is a list of sub-account numbers:
| SUB-ACCOUNT NUMBERS | |
| Main Savings | 0 |
| Subshare Savings | 1 & 2 |
| Rafferty Club Savings | 3 |
| Christmas Club Savings | 4 |
| Market Rate Savings | 5 |
| IRA's | 7 |
| InvestorsPlus | 8 |
| Checking | 8 & 9 |
| CU Succeed | 10 |
| Commercial Checking | 20 & 21 |
| Commercial Savings | 30 & 31 |
| Line of Credit | 70 - 99 |
Transaction Code List
Each transaction conducted on AccessLine has a unique menu code.
| CHECKING INFORMATION | 1 | ||
| Checking Sub-Account 9 | 1 | ||
| Checking Sub-Account 8 | 2 | ||
| Deposit Information | 1 | ||
| Check Deposit Inquiries | 1 | ||
| Last Check Deposit | 2 | ||
| Last ACH Deposit | 3 | ||
| Last Payroll Amount | 4 | ||
| Account Activity | 2 | ||
| Last Check Withdrawal | 1 | ||
| Last Check Inquiry | 2 | ||
| Last Transactions | 3 | ||
| Check Number Inquiry | 4 | ||
| Last Dividend Amount | 5 | ||
| Stop Payment | 3 | ||
| Inquiry | 1 | ||
| Single Check | 2 | ||
| Range of Checks | 3 | ||
| SAVINGS INFORMATION | 2 | ||
| Main Savings 0 | 1 | ||
| Market Rate Savings 5 | 2 | ||
| IRA Savings 7 | 3 | ||
| Christmas Club Savings 4 | 4 | ||
| Other Savings | 5 | ||
| Deposit Information | 1 | ||
| Last Savings Deposit | 1 | ||
| Last ACH Deposit | 2 | ||
| Last Payroll Amount | 3 | ||
| Account Activity | 2 | ||
| Last Savings Withdrawal | 1 | ||
| Last Transactions | 2 | ||
| Last Dividend Amount | 3 | ||
| TRANSFERS & WITHDRAWALS | 3 | ||
| Transfer | 1 | ||
| Between Checking/Savings | 1 | ||
| Savings to Loan | 2 | ||
| Loan to Savings | 3 | ||
| Account to Account | 4 | ||
| Withdraw | 2 | ||
| Withdraw from Checking | 1 | ||
| Withdraw from Savings | 2 | ||
| Loan Advance | 3 | ||
| LOAN INFORMATION | 4 | ||
| Loan Inquiry | 1 | ||
| Loan Payoff Inquiry | 3 | ||
| Calculate Loan Amortization | 4 | ||
| CERTIFICATE INFORMATION | 5 | ||
| Certificate Inquiry | 1 | ||
| YEAR-TO-DATE INFORMATION | 6 | ||
| YTD Dividends | 1 | ||
| YTD Interest | 2 | ||
| Prior YTD Dividends | 3 | ||
| Prior YTD Interest | 4 | ||
| ADDITIONAL INFORMATION | 7 | ||
| Other Account Information | 1 | ||
| ATM or POS Transactions | 2 | ||
| ATM Inquiry | 1 | ||
| POS Inquiry | 2 | ||
| Change Authorization Code | 3 | ||
| Reg D Inquiry* | 4 | ||
| Access Another Account | 5 | ||
| Withdrawal Restriction | 6 | ||
| Other Phone Services | 2 | ||
| Account Representative | 1 | ||
| Other Phone Services | 2 | ||
*Limits members to 6 Savings withdrawals per month by phone. | |||
| GENERAL INFORMATION | |||
| Hear your choices again | Press * | ||
| Return to the main menu | Press 0 | ||
| To end your session | Press 8 | ||
| Return to previous menu | Press 9 | ||
| All amounts are entered without a decimal. For example, $25.00 will be entered as two, five, zero, zero followed by the pound(#) sign. | |||
