Artificial intelligence (AI) is making it easier for scammers to create convincing fake voices, images, and videos. These highly sophisticated identity fraud tactics are known as deepfakes.
In a typical AI deepfake scam, a fraudster may pretend to be someone you know (like a family member), a public figure, or a representative from an organization you trust (like your financial institution or a government agency). Because generative AI technology has advanced rapidly, these fake personas can sound and look real enough to carry on a phone call or video chat in real-time. Their goal is usually to pressure you into sending money, sharing personal information, clicking a malicious link, or moving the conversation to an unsecure app.
5 Warning Signs to Spot a Deepfake Scam
Deepfakes can be difficult to detect, but these warning signs can help you spot a scam:
- Artificial Urgency: The caller creates a sense of extreme urgency, fear, or secrecy, pressuring you to act immediately without time to think.
- Audio Anomolies: The voice sounds slightly robotic, flat, distorted, or has unnatural pauses and delayed responses.
- Visual Glitches: In video calls, the video appears to lag, blur around the edges, flicker when they blink, or show lip movements that do not perfectly match the audio track.
- Request for Platform Switches: The caller asks you to switch to another messaging app, click a link, or share account details, passwords, or verification codes.
- Unusual Payment Methods: The request involves unusual payment methods such as gift cards, cryptocurrency, wire transfers, or cash.
What to Do If You Suspect an AI Scam
If you receive a suspicious phone call, urgent voice message, text, or video chat, take these steps before responding:
- Step 1: Pause and verify.
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- Hang up and contact the person or organization using a phone number, website, or app you already know is legitimate.
- Step 2: Deploy a family code.
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- If a caller claims to be a loved one in an emergency, ask them for a pre-established family code word or ask a specific question that only the real person would know the answer to.
- Step 3: Lock down data and communication.
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- Do not click links, open attachments, or move the conversation to another messaging platform. Never share personal data, account passwords, or one-time verification codes (OTPs).
- Step 4: Freeze unauthorized payments.
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- If you think you may have already sent money or shared financial data, contact your financial institution immediately to freeze your accounts and report the fraudulent activity.
- Step 5: Block and report the fraud.
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- Block the unknown number or account. Then, report the scam to the authorities. You can file an official complaint with the Federal Trade Commission (FTC) at ReportFraud.ftc.gov.