How to Protect Yourself from AI Deepfake Scams

Security and Fraud

Artificial intelligence (AI) is making it easier for scammers to create convincing fake voices, images, and videos. These highly sophisticated identity fraud tactics are known as deepfakes.  

In a typical AI deepfake scam, a fraudster may pretend to be someone you know (like a family member), a public figure, or a representative from an organization you trust (like your financial institution or a government agency). Because generative AI technology has advanced rapidly, these fake personas can sound and look real enough to carry on a phone call or video chat in real-time. Their goal is usually to pressure you into sending money, sharing personal information, clicking a malicious link, or moving the conversation to an unsecure app. 

5 Warning Signs to Spot a Deepfake Scam 

Deepfakes can be difficult to detect, but these warning signs can help you spot a scam: 

  • Artificial Urgency: The caller creates a sense of extreme urgency, fear, or secrecy, pressuring you to act immediately without time to think. 
  • Audio Anomolies: The voice sounds slightly robotic, flat, distorted, or has unnatural pauses and delayed responses. 
  • Visual Glitches: In video calls, the video appears to lag, blur around the edges, flicker when they blink, or show lip movements that do not perfectly match the audio track. 
  • Request for Platform Switches: The caller asks you to switch to another messaging app, click a link, or share account details, passwords, or verification codes. 
  • Unusual Payment Methods: The request involves unusual payment methods such as gift cards, cryptocurrency, wire transfers, or cash. 

What to Do If You Suspect an AI Scam 

If you receive a suspicious phone call, urgent voice message, text, or video chat, take these steps before responding: 

  • Step 1: Pause and verify.  
    • Hang up and contact the person or organization using a phone number, website, or app you already know is legitimate. 
  • Step 2: Deploy a family code. 
    • If a caller claims to be a loved one in an emergency, ask them for a pre-established family code word or ask a specific question that only the real person would know the answer to. 
  • Step 3: Lock down data and communication.  
    • Do not click links, open attachments, or move the conversation to another messaging platform. Never share personal data, account passwords, or one-time verification codes (OTPs). 
  • Step 4: Freeze unauthorized payments.  
    • If you think you may have already sent money or shared financial data, contact your financial institution immediately to freeze your accounts and report the fraudulent activity.  
  • Step 5: Block and report the fraud.  
    • Block the unknown number or account. Then, report the scam to the authorities. You can file an official complaint with the Federal Trade Commission (FTC) at ReportFraud.ftc.gov. 

 

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